How Crosstek is using AI to save time and improve service
Jon has been playing with AI for simple and regular processes, and we’ve introduced it into Crosstek’s day-to-day running to save time and improve service to customers. Here’s how…
New payment technology could reduce fraud risk for online retailers
A new payment technology called “card present over internet” (CPoI) could help reduce online fraud, increase purchasing confidence, and lower transaction fees for retailers. One to watch for businesses taking payment online!
Apple scales back data protection for UK users amid government pressure
Why is Apple scaling back data protection for UK users by removing their end-to-end encryption service, and what are the global implications?
When “budget-friendly” IT becomes a business nightmare
Cutting costs is smart business. That is until it isn’t. Many businesses opt for cheaper IT solutions to save money, only to find themselves drowning in hidden costs, lost productivity, and security risks down the line.
Why Cyber Essentials Certification Matters for Your Business in 2025
Safeguarding your business from cyber threats can seem like a never-ending task, and with criminals finding brute force ways to break in, it is more crucial than ever. The UK government’s Cyber Essentials scheme offers an effective framework to help small and medium-sized enterprises (SMEs) protect themselves against common online threats.
How Fast Should Your IT Support Be?
When IT issues strike, how quickly your IT support team responds can make or break your business’s day. Slow fixes lead to wasted hours, frustrated employees, and a dent in your bottom line.
Which Microsoft Surface is best for business?
This week we’re talking about the latest, rumoured Microsoft Surface 2025 updates, including AI-powered Copilot+ PCs, Intel Lunar Lake processors, and exciting new models. Should you upgrade now or wait for what’s next…
Essential IT for New Small Businesses
Starting a small business involves plenty of decisions, and choosing the right IT setup is one of the most important. While it might not seem like a priority at first, having the right technology can make your business more efficient, secure, and easier to manage. Here’s what you need to know about essential IT for new small businesses.
12 months to End of Windows 10 Support
Time stops for nobody in the business world. With the end of Windows 10 support on 14 October 2025, it’s time to start planning. As a business owner or manager in Kent or the surrounding counties, understanding this change is crucial. In this article, we’ll explore what the end of Windows 10 support means for you and how to prepare for a smooth transition to Windows 11.
Autumn Budget 2024: Key takeaways for small businesses
Ah, the autumn budget reveal—it’s like Christmas for finance enthusiasts! Once again, the Chancellor of the Exchequer has graced the steps of No. 11 Downing Street, clutching that iconic red briefcase. We’ve done the heavy lifting for you, sifting through the long speech to bring you the top takeaways for your small business.