The strategic IT partner you'll keep for decades.
Managed IT, cyber security and technology strategy for growing businesses. Many of our clients have been with us for over a decade, because things just work.
What we do
From helpdesk to strategy, it's all here.
From everyday support to long-term planning, Crosstek brings everything together so your technology works as one.
IT Support.
Fast, friendly help from people who understand your systems, your team and your business.
Answers in seconds, not hours.Cyber Security.
Practical protection for your people, systems and data without unnecessary complexity.
Microsoft 365.
Secure, connected tools that help your team communicate, collaborate and work efficiently.
AI & Automation.
Smarter processes that reduce repetitive work and give your team more time to focus.
Cloud & Connectivity.
Reliable cloud, broadband, Wi-Fi and communications designed around how your business works.
Strategy & Projects.
Clear technology roadmaps, dependable project delivery and practical advice that supports where your business is heading.
One team.
Four ways we look after your business.
Protect.
Sleep easier knowing your data is backed up, your systems are watched around the clock, and threats are stopped before they cost you a day's trading.
- Cyber security
- Backup and recovery
- Security awareness
Run.
Your team stays productive because problems get fixed in minutes, not days, and most are dealt with before anyone notices.
- Managed IT support
- Microsoft 365
- Cloud and connectivity
Plan.
No surprise bills and no panic upgrades: a clear roadmap and honest advice so you always know what's coming and what it costs.
- Technology roadmaps
- Budget and lifecycle planning
- Strategic advice
Grow.
Take on more customers, more staff and new ways of working, with technology and AI that scales instead of holding you back.
- Automation and AI
- Cloud projects
- Scalable systems
Support that people actually use
When something breaks, we answer.
Fast, human support
No scripts or tech snobbery, just friendly experts focused on fixing the problem.
Proactive monitoring
We keep watch, apply updates and deal with issues before they disrupt your day.
A team that knows your business
The same people every time, who already know your setup, your priorities and your plans.
Why they stay
Kept for decades.
Measured by outcomes
Fast responses. Real fixes. No faff.
Technology should help your team move faster, not become another thing to manage.
Straight answers
Questions we actually get asked.
What does Crosstek actually do?
Crosstek is a Kent-based IT managed services provider. Around 320 people across our client businesses rely on us daily for support, cyber security, Microsoft 365, cloud, connectivity and technology planning, one accountable team rather than a list of separate suppliers.
How much does managed IT support cost?
Our support is priced per user, per month, from £53. The price depends on which modules you take: everyone gets core support and security, and you add what fits, so two businesses of the same size can pay different amounts for good reasons. We'll give you a clear figure after a short conversation about what you actually need.
What size of business do you work with?
Our clients are typically established small and mid-sized businesses. We've been trading since 2002 and many of our clients have been with us for over a decade.
Where are you based and what area do you cover?
We're based in Kent and cover the South East, with most support delivered remotely and on-site visits where they're needed. If your business stretches further, that's rarely a problem.
How quickly do you respond?
Calls are typically answered in under seven seconds by someone who can actually help, and 99% of issues get a response within two hours. Systems are monitored around the clock, so plenty of problems are dealt with before anyone notices them.
Do we have to move everything to you at once?
No. Our service is modular, so plenty of clients start with one area, support, security or connectivity, and add more as trust builds. There's no big-bang migration unless a big bang is genuinely the right answer.
What happens if we decide to leave?
You get a professional 90-day offboarding. Your documentation, credentials and licences are yours, and we work directly with your incoming provider to hand everything over properly. It's what we'd expect when taking a business on, so it's what we offer on the way out.
Security built in
Keeping your business secure.
Quietly protecting systems, data and people so you can focus on running the business.
Spot risks early
Monitoring and maintenance reduce vulnerabilities before they become disruption.
Help people stay safe
Clear guidance and training make phishing, weak passwords and risky clicks less likely.
Stay compliant
Straightforward help to meet standards like Cyber Essentials, and we hold Plus ourselves.
More than day-to-day support
Where strategic thinking meets everyday tech.
We protect productivity, reduce risk and make sure your IT investment supports where the business is heading.
Improve decision-making.
Regular reviews and plain-English reporting, so you always know what you've got, what it costs and what needs attention.
IT that backs your plans.
Opening a site, hiring, going hybrid? Your technology is ready before you need it, not scrambling after.
Budget without surprises.
A rolling plan for renewals, replacements and upgrades, so costs are spread and nothing ambushes you.
Ready for IT you don't have to think about?
Tell us what’s getting in the way. We’ll give you clear, practical next steps, without the sales pitch.
Book a Call →15-minute call · No obligation · Speak to Jon, not a salesperson