About Crosstek

Technology is important.
People matter more.

Straightforward advice, responsive support and a team that takes the time to know how your business works.

The beginning Curious from the start.
Practical ever since.

How it started

It started with taking things apart. Then figuring out how to make them better.

Jon’s interest in technology started young. At eight years old, he took apart a broken computer, cleaned it up, put it back together and got it working again.

That curiosity never really went away. What began with wanting to understand how things worked eventually became Crosstek: built around the idea that technology should solve problems, make work easier and help businesses move forward.

Today, the technology is more complex, but the approach is much the same: understand the problem, explain the options clearly and find the right solution without making things more complicated than they need to be.

Technology should make business simpler, not give you another problem to manage.

Be responsive.

When something gets in the way of your business, we get moving. You should never be left wondering whether anyone is dealing with it.

Keep it clear.

Straight answers, practical recommendations and no unnecessary technical waffle. We explain what matters and why.

Know your business.

We take the time to understand your people, your systems and what you're trying to get done, so our advice actually fits.

Think long term.

We are not interested in quick fixes that create tomorrow's problem. We help you make technology decisions that still look right in three years.

Crosstek is Jon and a small team of engineers who've been doing this a long time. When you call, you get someone who can actually help, and over time the same people, who already know your systems, your setup and how you like to work.

There's no call centre, no account-manager layer and no ticket disappearing into a queue. The person who answers is close enough to the work to deal with it.

You'll know everyone by name soon enough.

Built for the long term

years and counting

Getting a new customer is good.
Keeping one for decades says more.

Some of the businesses that started working with Crosstek in the early days are still with us today.

Those relationships are built by being dependable, giving straight advice and taking the time to understand how each customer actually works, not just what technology they use.

Advice, not upselling.

Recommendations based on what makes sense for your business, not what gives us the biggest sale.

People who know your business.

The better we understand your organisation, the better we can support it and the easier your next decision gets.

What our clients say

Don't just take our word for it.

We continue to work with Crosstek because of the level of care they provide, they consistently go above and beyond. What we value most is their honest, solution led approach. Crosstek focuses on what's right for the business rather than trying to sell. Over the past year, IT has not been a barrier for us and we haven't lost time due to IT issues.

We've worked with Crosstek for over 20 years. We're a small company, but we've never been treated like one. I can pick up the phone, and if I don't get through immediately, a callback is almost guaranteed. Would I recommend Crosstek? Yes. Working with them is very reassuring.

Crosstek give us complete confidence. They work quietly in the background, and over the last few years IT has simply worked, with no disruption to the business. That's exactly what you want.

When I was asked to look around at other IT companies, I compared what was out there and chose to stay with Crosstek. It wasn't about saving money, it was the support. Any issue I've raised in the last year has been sorted within an hour or two, not days or weeks. If another business owner asked me about Crosstek, I'd recommend them one hundred percent, no doubt about it.

Working with Crosstek is easy, they understand our business and there's a strong relationship built on trust. They're accessible, knowledgeable, and everything just works, from ticketing through to day to day support. Crosstek helps us keep up with technology while minimising downtime, which is where they add the most value.

You've met us. Say hello properly.

Work with people who
actually pick up the phone.

Fifteen minutes with Jon. Tell us where technology is getting in the way, and we'll tell you what we'd do about it.

Book a Call

15-minute call · No obligation · Speak to Jon, not a salesperson

Technology is important.
People matter more.

It started with taking things apart. Then figuring out how to make them better.

No jargon. No disappearing acts.
Just good people doing IT properly.

Be responsive.

Keep it clear.

Know your business.

Think long term.

A small team.
On purpose.

Getting a new customer is good.
Keeping one for decades says more.

Advice, not upselling.

People who know your business.

Don't just take our word for it.

Work with people who
actually pick up the phone.

Technology is important. People matter more.

It started with taking things apart. Then figuring out how to make them better.

No jargon. No disappearing acts. Just good people doing IT properly.

Be responsive.

Keep it clear.

Know your business.

Think long term.

A small team. On purpose.

Getting a new customer is good. Keeping one for decades says more.

Advice, not upselling.

People who know your business.

Don't just take our word for it.

Work with people who actually pick up the phone.

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Get in Touch

Technology is important.
People matter more.

No jargon. No disappearing acts.
Just good people doing IT properly.

A small team.
On purpose.

Getting a new customer is good.
Keeping one for decades says more.

Work with people who
actually pick up the phone.